Are you an existing customer?
If you are Elavon customer and need some help, you can access support via live chat on Elavon Connect (Mon-Fri, 8am-4pm), explore the Resource Centre, or contact our team on 0818 20 21 20 (Mon-Fri, 8am-6pm).
Alternatively, you can contact our team by filling out and submitting the form below.
Visit our customer centre
The Resource Centre offers a range of materials to support you with your Elavon payment solutions.
Live chat on Elavon Connect
If you have an Elavon Connect account, you can login and chat with one of our team via live chat (Mon-Fri, 8am-4pm).
Opayo product support
Find essential information to help you with getting started and making the most out of your Opayo account.
What solutions are you interested in? Check all that apply.
Report Fraud or Security Concerns
Your security matters. If you suspect fraudulent activity or have a security concern, reach out to our fraud team at fraud.management@elavon.com. Service-level agreement of one business day to respond to emails.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
Telephone: 8am to 6pm, Monday to Friday
Chat: 8am to 4pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2025 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
Telephone: 8am to 6pm, Monday to Friday
Chat: 8am to 4pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2025 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
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