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Customer Resource Centre
Understanding your statement
Understand your statements with detailed guides that explain every item and fee
Access your statement on Elavon Connect
You can download your statement in Elavon Connect web or app (iOS). Download the app to track and manage payments across your business anytime, anywhere.
Not yet registered for Elavon Connect? Click here to learn more and sign up.
Don't forget to register at ElavonSecurityManager.com with the information sent to you via email from 'Secured by Elavon'. Once registered, you can complete your PCI DSS certification. This must be done within 90 days of opening an account with Elavon to avoid a monthly PCI Non-compliance fee.
To learn more about PCI compliance, visit our security features page.
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Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
Telephone: 8am to 6pm, Monday to Friday
Chat: 8am to 4pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2025 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
Telephone: 8am to 6pm, Monday to Friday
Chat: 8am to 4pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2025 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
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